Privacy Policy
Last updated: January 2026
This Privacy Policy describes how Veriplus Yazılım Teknolojileri A.Ş. ("we", "us", or "our") collects, uses, and shares information about you when you use our Facevera mobile application (the "App").
1. Information We Collect
1.1 Information You Provide
- Account Information: When you create an account, we collect your email address and name. If you sign up using Google or Apple Sign-In, we receive your name and email from those services.
- Photos: When you upload photos for AI headshot generation, these photos are temporarily processed on our servers to generate your headshots and are not stored permanently.
- Payment Information: Subscription and credit purchases are processed securely through Apple App Store or Google Play Store. We do not store your payment card details.
- Support Communications: When you contact us for support, we collect the information you provide in your communications.
1.2 Information Collected Automatically
- Device Information: Device type, operating system version, unique device identifiers, and mobile network information.
- Usage Data: Information about how you use the App, including features accessed, styles selected, and frequency of use.
- Analytics Data: We use Firebase Analytics and Facebook Analytics to understand App usage patterns and improve our services.
1.3 Camera Access
The App requires camera access to take photos for headshot generation. Photos taken are only used for the purpose of generating your AI headshots and are processed according to our data handling practices described below.
2. How We Use Your Information
We use the collected information to:
- Provide, maintain, and improve the App and AI headshot generation services
- Process transactions and manage your credits/subscriptions
- Send you technical notices and support messages
- Respond to your comments, questions, and requests
- Monitor and analyze trends, usage, and activities
- Detect, investigate, and prevent fraudulent transactions and abuse
- Personalize and improve your experience
3. Photo Data Handling
- Photos you upload are transmitted securely to our servers for processing.
- Your uploaded photos are used solely to generate AI headshots and are not used for any other purpose.
- Generated headshots are stored on your device and on our servers for your access.
- You can delete your generated headshots at any time through the App.
- We do not use your photos to train AI models without your explicit consent.
4. Information Sharing
We do not sell your personal information. We may share information in the following circumstances:
- Service Providers: With third-party vendors who perform services on our behalf (cloud hosting, analytics, AI processing).
- Legal Requirements: When required by law or to protect our rights, privacy, safety, or property.
- Business Transfers: In connection with a merger, acquisition, or sale of assets.
5. Data Storage and Security
- We implement appropriate security measures to protect your information.
- Data is transmitted using encryption (HTTPS/TLS).
- Payment information is processed securely through Apple App Store or Google Play Store and is not stored by us.
- Your account data is stored on secure cloud servers.
6. Third-Party Services
The App uses third-party services that collect information:
- Firebase Analytics: For app usage analytics
- Firebase Crashlytics: For crash reporting and debugging
- Facebook/Meta Analytics: For marketing analytics and attribution
- Apple/Google Sign-In: For authentication
- Apple/Google In-App Purchases: For subscription and credit management
7. Your Rights and Choices
- Access and Deletion: You can request access to or deletion of your personal information by contacting us at support@facevera.app.
- Account Deletion: You can delete your account through the App settings or by contacting us.
- Opt-Out: You can opt out of analytics collection through your device settings.
- Notifications: You can manage notification preferences in your device settings.
8. Children's Privacy
The App is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
11. Contact Us
If you have questions about this Privacy Policy, please contact us at:
- Email: support@facevera.app
- Phone: 0 (224) 322 06 90
- Company: Veriplus Yazılım Teknolojileri A.Ş.
- Address: Kükürtlü Mh. Emir Abdülkadir Cd. Emel Hanım Apt. No:25/1 K:2 D:2 Osmangazi/BURSA